Privacy Policy

Last updated: April 1, 2025

NeuroSpark Plus ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.neurosparkplus.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address (collected via contact forms or newsletter sign-ups)

  • Technical Data: IP address, browser type, operating system

  • Usage Data: Pages visited, time spent on site, and click behavior via cookies and analytics tools

2. How We Collect Your Information

  • When you voluntarily submit information (e.g., subscribe to updates or contact us)

  • Automatically through cookies, pixels, or tracking technologies

  • Through third-party services like Google Analytics

3. How We Use Your Information

We use your information to:

  • Respond to inquiries or provide support

  • Send you updates or newsletters (if you've opted in)

  • Monitor and analyze website usage to improve our services

  • Ensure website security and performance

4. Use of Cookies and Tracking Tools

We use cookies and similar technologies to enhance your experience and understand how our Site is used. You may choose to disable cookies through your browser settings, but doing so may affect functionality.

5. Third-Party Services

We use Google Analytics to analyze website traffic and performance. Google may collect data in accordance with its own privacy policy. We do not sell or trade your personal data to third parties.

6. International Users

If you are accessing this Site from outside the United States, be aware that your information may be transferred to and processed in the U.S. By using our Site, you consent to the collection, transfer, and storage of your data as described.

7. Data Security

We take reasonable measures to protect your data, including limiting access and using secure technologies. However, no method of transmission is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, email us at hello@neurosparkplus.com.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: hello@neurosparkplus.com

11. European Union (GDPR) Rights

If you are in the European Union, you have specific rights under the General Data Protection Regulation (GDPR): 

  • Right to be informed about how your data is collected and used

  • Right to access your personal data

  • Right to have inaccurate data corrected

  • Right to have your data erased in certain circumstances 

  • Right to restrict or object to processing of your data

  • Right to data portability (receiving your data in a usable format)

  • Rights related to automated decision making and profiling 

As the data controller, NeuroSpark Plus will respond to requests regarding these rights within 30 days. To exercise these rights, please contact us at hello@neurosparkplus.com. 

Our lawful basis for processing your data includes: 

  • Consent (when you explicitly opt in)

  • Legitimate interest (for necessary business operations)

  • Contractual necessity (when providing services you've requested) 

For EU data subjects, we will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.